COOKIES POLICY

What are cookies in computers?

Also known as browser cookies or tracking cookies, cookies are small text files, often encrypted, that are placed in browser directories. Web developers use them to allow their users to navigate more easily and to develop certain functions. Because of their central role in augmenting and even enabling certain processes on different websites, disabling cookies may prevent users from using certain web pages.

Cookies are created when a user’s browser loads a particular page. This page sends information to the browser, which then creates a text file. Each time the user returns to the same page, the browser retrieves this file and sends it to the page server. The website that the user is visiting is not the only one that creates cookies, but also other websites that develop advertisements, tools or other elements present on the page that is being loaded. These cookies regulate how advertisements should appear or the functioning of tools and other elements of the website.

 

How can I configure cookies?

Most browsers currently allow the user to configure whether to accept cookies and which ones. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser.

These are the instructions to configure cookies in the main browsers, these instructions are indicative and may be changed at any time by those responsible for them:

  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
  • For more information, you can consult Google support or browser Help.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
  • For more information, you can consult Mozilla support or the browser’s Help.
  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
  • For more information, you can consult Microsoft support or the browser’s Help.
  • Safari: Preferences -> Security.
  • For more information, you can consult Apple support or the browser’s Help.

 

What kind of cookies are used on this website?

EXAMPLE MODEL “Requires revision and adaptation to the real situation of the cookies on the site”.

Cookies, depending on their permanence, can be divided into session or permanent Cookies. The former expire when the user closes the browser. The latter expire when the purpose for which they are used is fulfilled (for example, so that the pages are always displayed in the same language) or when they are manually deleted.

Additionally, depending on their purpose, Cookies can be classified as follows:

  • Technical Cookies: These are those that allow the user to navigate through a website, platform or application and the use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the request for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.
  • Personalization Cookies: These are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal such as the language, the type of browser through which you access the service, the locale from which you access the service, etc..
  • Registration Cookies: Registration Cookies are generated once the User has registered or subsequently logged in, and are used to identify you on the websites and services for the following purposes:
    • Keep the user identified so that, if you close a service or website, the browser or the computer and at another time or another day re-enter that service or website, you will continue to be identified, thus facilitating your navigation without having to re-identify yourself. This functionality can be deleted if the user clicks on the “Exit” functionality, so that this Cookie is deleted and the next time the user enters the web the user will have to log in to be identified.
    • Check whether the user is authorized to access certain services, e.g. access to the registered user area.
    • Additionally, some services may use third-party connectors such as Facebook, Twitter or Google. When the user registers in a service with credentials from a social network or third party identification system, he/she authorizes it to store a persistent cookie that remembers his/her identity and grants him/her access to the website until it expires. The user can delete this cookie and revoke access to the website through social networks or third party identification system by updating their preferences in the specific social network.
  • Analytical Cookies: Each time a User visits a Web or Service, a tool from an external provider (Google Analytics and similar) generates an analytical cookie on the User’s device. This cookie, which is only generated during the visit, will be used in future visits to anonymously identify the visitor. The main objectives pursued are:
    • Allow anonymous identification of browsing users through the “Cookie” (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
    • Anonymously identify the most visited content and therefore the most attractive to users.
    • To know if the user accessing the site is new or a repeat visitor.

 

 

Cookie Statement

EXAMPLE MODEL “Requires revision and adaptation to the real situation of the cookies on the site”.

INFO – COOKIES REQUIRED

QUANTITY – 22

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name

Supplier

Purpose

Expiration

Type

__cfduid [x5]

cookiebot.zendesk.com
static.zdassets.com
assets.zendesk.com
p14.zdassets.com
support.cookiebot.com

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

HTTP Cookie

__cfruid

support.cookiebot.com

Pending

Session

HTTP Cookie

_gh_sess

gist.github.com

Preserves user statuses on all page requests.

Session

HTTP Cookie

_help_center_session

support.cookiebot.com

Preserves user statuses on all page requests.

Session

HTTP Cookie

_zendesk_session

cookiebot.zendesk.com

Preserves user statuses on all page requests.

Session

HTTP Cookie

_zendesk_shared_session [x2]

cookiebot.zendesk.com
support.cookiebot.com

Preserves user statuses on all page requests.

Session

HTTP Cookie

_zendesk_thirdparty_test

cookiebot.zendesk.com

Check if the user’s browser of the website allows third party cookies.

Session

HTTP Cookie

ARRAffinity

cybot.com

Used to distribute website traffic across multiple servers to optimize response times.

Session

HTTP Cookie

ASP.NET_SessionId [x2]

cookiebot.com
manage.cookiebot.com

Preserves user statuses on all page requests.

Session

HTTP Cookie

ASPXAUTH

cookiebot.com

Identifies the user and allows authentication with the server.

Session

HTTP Cookie

CookieConsent [x4]

cookiebot.com
manage.cookiebot.com
support.cookiebot.com
cybot.com

Stores the user’s cookie consent status for the current domain

1 year

HTTP Cookie

has_recent_activity

gist.github.com

Used to tell the GitHub code repository if the user has browsed other GitHub resources during the current session.

1 day

HTTP Cookie

ZD-suid

cookiebot.com

Unique id that identifies the user’s session.

Persistent

HTML Local Storage

 

 

INFO – PREFERENCES

QUANTITY – 6

Preference cookies allow the website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in.

Name

Supplier

Purpose

Expiration

Type

CookieConsentBulkSetting-#

consentcdn.cookiebot.com

Enables permissions to store cookies on multiple web pages

Persistent

HTML Local Storage

CookieConsentBulkTicket

cookiebot.com

Enables permissions to store cookies on multiple web pages

1 year

HTTP Cookie

userlang [x2]

cookiebot.com
manage.cookiebot.com

Remembers the language selected by a user when viewing a web page

1 year

HTTP Cookie

ZD-settings

cookiebot.com

Arbitrary and anonymous settings for the user’s preferences when browsing a Zendesk knowledge base.

Persistent

HTML Local Storage

ZD-store

cookiebot.com

Records whether the Zendesk Answer Bot self-service assistant has been displayed to the website user.

Persistent

HTML Local Storage

INFO – STATISTICS

QUANTITY – 11

Statistical cookies help website owners understand how visitors interact with websites by gathering and providing information in an anonymous form.

Name

Supplier

Purpose

Expiration

Type

_ga [x3]

cookiebot.com
manage.cookiebot.com
cybot.com

It records a unique ID that is used to generate statistical data about how the visitor uses the website.

2 years

HTTP Cookie

_gat

cybot.com

Used by Google Analytics to monitor the rate of requests.

1 day

HTTP Cookie

_gid [x3]

cookiebot.com
manage.cookiebot.com
cybot.com

It records a unique ID that is used to generate statistical data about how the visitor uses the website.

1 day

HTTP Cookie

collect

google-analytics.com

Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.

Session

Pixel Tracker

hc:da39a3ee5e6b4b0d3255bfef95601890afd80709:recently_visited_articles

support.cookiebot.com

Pending

Persistent

HTML Local Storage

ZD-buid

cookiebot.com

Unique id that identifies the user on recurring visits.

Persistent

HTML Local Storage

ZD-currentTime

cookiebot.com

Registers the date and time for the user’s latest visit to the website.

Session

HTML Local Storage

INFO – MARKETING

QUANTITY – 24

Marketing cookies are used to track visitors on web pages. The intent is to display ads that are relevant and appealing to the individual user, and therefore more valuable to publishers and third-party advertisers.

Name

Supplier

Purpose

Expiration

Type

_fbp

cookiebot.com

Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.

1 day

HTTP Cookie

fr

facebook.com

Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.

3 months

HTTP Cookie

GPS

youtube.com

It registers a unique ID on mobile devices to enable tracking based on geographic location by GPS.

1 day

HTTP Cookie

IDE

doubleclick.net

Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on one of the advertiser’s ads for the purpose of measuring the effectiveness of an advertisement and presenting targeted ads to the user.

1 year

HTTP Cookie

pagead/1p-user-list/# pagead/1p-user-list/#

google.com

Pending

Session

Pixel Tracker

PREF

youtube.com

It records a unique ID that Google uses to maintain statistics on how the visitor uses YouTube videos on different websites.

8 months

HTTP Cookie

test_cookie

doubleclick.net

Used to check if the user’s browser supports cookies.

1 day

HTTP Cookie

tr

facebook.com

Used by Facebook to provide a range of advertising products such as real-time bidding from third-party advertisers.

Session

Pixel Tracker

VISITOR_INFO1_LIVE

youtube.com

Attempts to calculate user bandwidth on pages with embedded YouTube videos.

179 days

HTTP Cookie

YSC

youtube.com

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Session

HTTP Cookie

yt.innertube::nextId

youtube.com

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Persistent

HTML Local Storage

yt.innertube::requests

youtube.com

It records a unique ID to keep statistics on which YouTube videos the user has watched.

Persistent

HTML Local Storage

yt-remote-cast-installed [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Session

HTML Local Storage

yt-remote-connected-devices [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Persistent

HTML Local Storage

yt-remote-device-id [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Persistent

HTML Local Storage

yt-remote-fast-check-period [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Session

HTML Local Storage

yt-remote-session-app [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Session

HTML Local Storage

yt-remote-session-name [x2]

youtube.com
youtube-nocookie.com

Logs user’s video player preferences when viewing embedded YouTube videos

Session

HTML Local Storage